This Privacy Policy explains how Softonix ("Softonix", "we", "us", or "our") collects, uses, and protects information when you visit this website. We are committed to processing personal data lawfully, fairly, and transparently in line with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) where it applies.
Who we are
Softonix LLC is the data controller responsible for the personal data described in this policy.Our offices are located in Lviv, Ukraine and Warsaw, Poland. If you have any questions about this policy or your personal data, contact us at info@softonix.org.
Information we collect
We only collect the information we need to respond to you and to understand how our website is used.
- Information you provide. When you submit our contact form, we collect your name, email address, your answer to "how did you find us", and the content of your message. Our contact form is processed on our behalf by Formspree.
- Information collected automatically. When you browse the website, we use Google Analytics 4 to collect usage data such as pages viewed, approximate location derived from your IP address, device and browser type, and referral source. Analytics is only active on the live production website.
How and why we use your information
- To respond to your enquiries and communicate with you.
- To measure and improve the performance and content of our website.
- To maintain the security and proper functioning of the website.
Our lawful bases for this processing are your consent (for analytics) and our legitimate interests in operating, securing, and improving our website and in responding to messages you send us.
Cookies and analytics
Google Analytics sets cookies on your device to distinguish visitors and remember analytics preferences. You can control or delete cookies through your browser settings, and you can opt out of Google Analytics across all websites by installing the Google Analytics Opt-out Browser Add-on. Blocking cookies will not prevent you from using the website.
Who we share your information with
We do not sell your personal data. We share it only with the service providers we rely on to run this website:
- Google — website analytics (Google Analytics 4).
- Formspree — processing and delivery of contact form submissions.
- Our website hosting provider, which stores and serves this website.
We may also disclose personal data where required to comply with a legal obligation or to protect our legal rights.
International transfers
Some of our service providers (such as Google and Formspree) are based outside your country and may process data in the United States or other regions. Where personal data is transferred internationally, those providers rely on appropriate safeguards, such as the European Commission's Standard Contractual Clauses.
Data retention
We keep contact form submissions only for as long as necessary to handle your request and for a reasonable period afterwards for record-keeping. Analytics data is retained according to the retention settings configured in Google Analytics. We delete or anonymise data when it is no longer needed.
Your rights
Depending on your location, you may have the right to access, correct, delete, or receive a copy of your personal data, to object to or restrict certain processing, and to withdraw consent at any time. To exercise any of these rights, contact us at info@softonix.org. You also have the right to lodge a complaint with your local data protection authority.
Children's privacy
This website is not directed at children, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
Links to other websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.
Contact us
If you have any questions about this Privacy Policy or how we handle your personal data, contact us at info@softonix.org.